The U.S. Postal Service employs nearly 6,700 Iowans.
500 of them serve the 200,000 people in Des Moines. And one woman is in charge.
It cost just 20 cents to send a letter when she started in the 1980's. The changes, especially recently, have been hard to keep up with.
So, Dan Winters invited Des Moines' postmaster, Cheryl Love, to spend “Three Minutes in the Chair.”