Closed captioning inquiries should be directed to the following:

Phone: (515) 242-3626
Email: captioning.inquiry@whotv.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:
Brad Jurrens
Chief Engineer
WHO-HD
1801 Grand Ave.
Des Moines, IA 50309
Phone: (515) 242-3626
Email: captioning.complaint@whotv.com

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.